Mr. S. M. Ziaul Hoque, FLMI

Mr. S. M. Ziaul Hoque, FLMI

Mr. S. M. Ziaul Hoque, is a young dynamic career professional with superb track record in Insurance sector in Bangladesh, contributing for business expansion through different distribution channels by ensuring operational efficiency and revenue maximization; executing process innovation for work simplification and product development with the leadership exposure aligning contemporary global knowledge for inclusive business and sustainability.

Mr. Hoque has started his career as a Management Trainee at American Life Insurance Company (Alico) a concern of AIG’s Life Insurance Business, presently known as MetLife in 2001. Later in 2015, he joined Pragati Life Insurance Limited as General Manager Operations where he led Group Operations, Claims & Customer Experience and Financial Service Delivery. He also led the Innovation and Alternative Distribution Channel (ADC) of Pragati Life Insurance Limited. In Bangladesh Insurance Industry, he has contributed for developing demand-centric products for the Individual Life and innovative ideas about the Group Insurance Market through Direct Marketing as well as Alternative Distribution Channels and most of them have been in operation through partnership model, banking & technology providers. Currently he is holding the positions of Chief Executive Officer at Chartered Life Insurance Company after joining the Company in the rank of Additional Managing Director in 2019.

Mr. Hoque has obtained BSS (Honours) and MSS in Public Administration from the University of Dhaka by securing First Class Second Position. He has also obtained Post Graduation degree in HR and MBA majoring Finance from the University of Dhaka. He has completed his higher education in Insurance Business and designated as Fellow, Life Management Institute (FLMI) and Associate, Reinsurance Administration (ARA) from LOMA, USA. Besides he has participated several international trainings in Japan, Singapore, Malaysia, India and Bangladesh. He is conducting different training sessions through various Training Institutes in regular basis and taking classes in different public and private Universities as a guest faculty.

Mr. Hoque has been awarded “South Asian Business Excellence Awards 2022” from SAPS for his Outstanding Leadership Contribution in Insurance Sector of South Asia. He was also awarded “LFB Leadership Excellence Award 2021” from Leaders Forum Bangladesh. He is a natural motivator and is contributing the development of Insurance Sector of Bangladesh through regular write-ups in Newspapers & Journals and participating in Talk-shows at various Channels and international Webinars. A Registered Graduate of Dhaka University Senate, Mr. Hoque is the Life Member of Dhaka University Alumni Association (DUAA), Leaders Forum Bangladesh (LFB), Member of BMCCI (Bangladesh Malaysia Chamber of Commerce & Industry) Membership Standing Committee and also has engaged voluntarily in various socio and cultural activities.